Get in Touch With Us
If you have a question about our reviews, a correction to flag, or anything else on your mind, this page explains the best way to reach us and what happens once you do.
How to Contact Us
Email is the most direct route to our team. Every message is read by a real person, and we aim to reply within two working days. You can reach us at [email protected].
To help us get back to you quickly, it is worth including a short description of your enquiry in the subject line — a correction, a partnership proposal and a general question each go to a different member of the team, and a clear subject line gets yours to the right person faster.
What You Can Write to Us About
We hear from readers for all sorts of reasons. The most common ones are listed below.
- Questions about our reviews — If something in our coverage of non GamStop casinos is unclear, or you want to know more about how we assess a particular site, ask away.
- Accuracy and corrections — Casino offers, terms and operator details change frequently. If you spot something that looks out of date or incorrect, please let us know. We take accuracy seriously and act on reader flags quickly.
- Content suggestions — Is there a topic, operator type or question you would like us to cover? Reader input genuinely shapes what we research next. You can also browse our best non GamStop casinos guide to see the range of operators we currently cover.
- Partnership and commercial enquiries — If you represent an operator or affiliate network and would like to explore working with us, please introduce yourself and outline what you have in mind. We review all approaches on their own merits.
- Editorial or legal notices — For formal correspondence including takedown requests or legal notices, please mark your subject line accordingly so it reaches the right person without delay.
What Happens After You Send a Message
There are no automated holding replies here. When your email arrives, it is assigned to a team member who reads it in full before responding. Our standard turnaround is two working days. During periods of high volume it may take a little longer, but we will always follow up — you will not be left without a reply.
If you have not heard back after three working days, it is worth checking your spam folder before resending, as occasional filtering issues do occur with some providers.
A Word on Our Editorial Standards
Non Gamstop Casinos is an independent comparison site covering casinos and betting operators that sit outside the GamStop self-exclusion scheme. Our editorial positions are reached through research and review, not through commercial arrangements. Operators cannot pay for a higher ranking or a more favourable write-up.
That independence is something we take seriously, and reader feedback is part of how we maintain it. If you believe a review overstates or understates something, or if an operator's terms have changed since we last checked, a short message from you makes a meaningful difference to the quality of what we publish.
We also welcome positive feedback — it helps us understand which parts of the site readers find most useful and where to focus future work.
Responsible Gambling Support
If your enquiry relates to concerns about your own gambling or that of someone close to you, please say so in your message. We are not a counselling or support service, but we can point you towards organisations in Great Britain that are. All such messages are treated with discretion.
Please note: this site is strictly for adults aged 18 and over.
Thank you for taking the time to reach out. We look forward to hearing from you.